Frequently Asked Questions

Building your custom-tailored prescription eyewear to perfection takes time. The total time it takes us to make your new glasses depends on your prescription and the lens features you choose. Most custom orders are ready to ship within 2 weeks from receiving your prescription. (This estimate excludes weekends and holidays.)

All SportRx orders include free domestic ground shipping via UPS or USPS, which takes approximately 5–7 days.

Express shipping is available for $12 and shipping time is 3-5 business days to most locations.

Overnight shipping is available for $30 and is one business day to most locations. Please keep in mind that overnight shipping to rural addresses (including many awesome snow resorts!) is typically two business days. Overnight shipping is not available to PO Box, APO/FPO/DPO, or international addresses. All APO, FPO, and DPO United States military addresses are shipped via USPS.

For international orders, we ship to Canada, Australia, and New Zealand. International orders are shipped via USPS and can take up to two weeks for delivery.

Yes! All orders to APO/FPO/DPO addresses are shipped via USPS Priority Mail.  

How do I format my military address? Military addresses have seven main components: 

• Recipient name 
• Type of address: PSC, CMR, UMR, RPO, APO, OMDC, Navy or Coast Guard Ship + Hull Number 
• Address number 
• Recipient’s box number 
• “State” designator: AA, AP, or AE 
• Post office type: APO, FPO, or DPO – this goes in the “City” field 
• Zip Code  

For example: 

Contact us if you have any questions while entering your APO/FPO/DPO address and we’ll help you place your order!